Q: What is the cost of my first appointment?

From 13 to adult: “CURL AWAKENING” Dry cut followed by lesson on cleanse, hydrate, style & maintain your curly hair. From $255 to $305 depending on the length of your hair. “CURL DISCOVERY” Learn how to achieve definition, hydration and product application (NO CUT) with Hydration Specialist Peter. From $165 to $200 depending on the length of your hair (N.B. Please ring the salon to book this service) Children: (Unfortunately we won’t be adding any new Children’s services to our books).

Question 1

I can&#8217;t see any appointments, is there a waitlist?

Accepted Answer

Please message us on 0416 125 529 on appointment availability.

Question 2

Why do I need to pay a deposit for my appointment?

Accepted Answer

For your first visit our booking system will request a $50 deposit when making the booking. Please ensure you have your card details handy.

We rarely utilize this, but it’s necessary because we’re so heavily booked. To avoid any issues, please cancel or reschedule 48 hours prior to your appointment if you can’t make it to us.

Question 3

Do I need to send a current photo of the back of my hair?

Accepted Answer

Yes, to ensure we don’t disappoint, we ask you to send a current photo of the back of your hair – this ensures we have the time needed to achieve your full curl potential!

Please either email – info@purelycurls.com or send with you “New Client Intake Form” please keep an eye out for this – it will arrive via text or email upon your booking.

Question 4

When will my appointment be accepted?

Accepted Answer

Once we receive your $50 deposit & photos we can accept your appointment.

Question 5

How do I prepare my hair for my first appointment?

Accepted Answer

A member of our salon has a SEVERE ALLERGY to “SHEA MOISTURE” hair products. If you use this brand we request, in fact we beg (yes it’s that bad) that you wash your hair and stop using these products 2 WEEKS prior to your appointment and then don’t use them again. THIS IS A CONDITION OF ATTENDING THE SALON, we really appreciate your understanding. This does not apply to products that have Shea butter in them, only the specific brand SHEA MOISTURE.
One of the things that makes a curly cut special is we cut your hair dry, no pre-wash. Please come to the Salon with Day 1 hair (Dry hair, washed within the last 24 hours). Please use shampoo with a cleanser, not just co-wash as you commence your journey to healthier curls. Products in the hair are fine. Our Online Shop offers Curly Girl option Innersense Hydrating Cream Hairbaths to purchase if you’ve not commenced Curly Girl products yet, but absolutely no product pressure from us.
Please ensure your hair is tangle free and “down/not up” when you arrive. TANGLES MUST be removed before your appointment please.
Please remember curls hate being brushed/combed so it’s best to de-tangle and then sleep in a “pineapple to help keep tangles at bay.” Find out what a pineapple is here – https://www.naturallycurly.com/curlreading/kinky-hair-type-4a/how-to-pineapple-your-hair.
Please arrive with your hair down, without hair ties, clips, pins, hats, barrettes etc.
No RAW COCONUT OIL/s in hair.
If you have an early morning booking, you may need to wash your hair the night before to ensure its fully dry for cutting.

PLEASE NOTE: We ask that you undertake the above for all your appointments with Purely Curls, we thank you for your assistance and look forward to meeting you, and your curls!

Question 6

Can you colour my hair?

Accepted Answer

Unfortunately, not on your first visit, but absolutely thereafter we’re happy to help. We even paint directly onto curls which we’ve found works better for curly hair than some other options!

If you need a colour on your first visit, please have it done prior to seeing us.

Question 7

How long does my first appointment take?

Accepted Answer

Your first appointment will be between 2.5 to 3 hours, depending on your hair length and thickness.

Question 8

Do I need to have a first Visit “Curl Awakening” if I&#8217;ve been to another curly hairdresser? I just want a cut.

Accepted Answer

Cuts only are for returning clients of Purely Curls, all new clients must have the applicable first visit service.

Question 9

What is your cancellation policy?

Accepted Answer

If you need to cancel your appointment, please give us 48 hours’ notice. We don’t want you to forfeit your deposit and we will have to charge you the full rate of your appointment if you are a “No Show” or cancel less than 48 hours before your scheduled appointment. If this happens, we’ll need to discuss the situation before further appointments can be scheduled.

As our appointments are longer than general hairdressers we appreciate your understanding on letting us know if you can’t make it.

Question 10

What is the cost of my first appointment?

Accepted Answer

From 13 to adult:
“CURL AWAKENING” Dry cut followed by lesson on cleanse, hydrate, style & maintain your curly hair.
From $255 to $305 depending on the length of your hair.

“CURL DISCOVERY” Learn how to achieve definition, hydration and product application (NO CUT) with Hydration Specialist Peter.
From $165 to $200 depending on the length of your hair (N.B. Please ring the salon to book this service)

Children: (Unfortunately we won’t be adding any new Children’s services to our books).

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Pre-appointment Request

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New GuestInformation

Welcome, curlfriends!

Pre-appointment Request

Frequently Asked Questions

New Guest
Information